Your feedback helps us improve our services.

We appreciate you taking the time to test Turn Up & Go. Your experience and feedback are invaluable in helping us improve accessibility for all our passengers.

If you need assistance boarding the train within the next two hours, please speak to station staff, or the conductor when the train arrives.

If assistance is required on a service due to depart in more than two hours, you can book this via https://booking.passengerassistance.com